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Privacy Policy

Introduction

C&S Bookkeeping is committed to respecting our customers' privacy and protecting their personal information from misuse or authorised disclosure and complying with privacy laws. C&S Bookkeeping values its reputation and aims to maintain high ethical standards in the conduct of our business affairs.
This privacy policy explains how we use any personal information we collect about you when you use this website.

Business Summary

C&S Bookkeeping specialised in the business area of Accountancy, in particular, Bookkeeping.
We process person information to complete Bookkeeping for our clients.
Organisation Size: C&S Bookkeeping employs between 1 and 5 staff
Business Location: Calne, Wiltshire, UK

Data Controller Details

Name and contact details of the Data Controller:
Name: Catherine Thompson
Email Address: admin@candsbookkeeping.co.uk
Postal Address 34 Wenhill Height, Calne, Wiltshire, SN11 0JZ

Data Protection Officer Details

Name and contact details of the DPO:
Name: Catherine Thompson
Email Address: admin@candsbookkeeping.co.uk

Data We Collect - Online Services

This Privacy Policy relates to our use of any personal information we collect from you via the following online services:
Any of our websites: https://candsbookkeeping.co.uk
Emails you may send to us: admin@candsbookkeeping.co.uk
Depending on which of our services you use we may collect the following information:

When, Why and How we gain Consent (Legal Basis)

We will not collect any information about you without your explicit consent.
We will ask your consent every time we need to collect personal information about you.
We will explain in clear simple terms why we want to collect your information and what we will do with it before seeking your consent so you are fully informed and you will be given a clear and unambiguous option to opt in to any communications or services we might want to offer you.

Why we Collect Personal Data

We may collect and analyse information for the purpose of providing personalised products.
We also use it to recommend things we think you will like.
We may use it to notify you about things you’ve told us you like.
We also use it for business, regulatory and legal purposes, like:

Who Processes the Data We Collect (Who are the recipients of your data)

We will store and process your data following industry best practice and security.
We will take all reasonable steps to ensure that there are appropriate arrangements in place that includes provisions covering the appropriate secure transfer, handling and processing of the personal information by those entities and third parties.
All processing takes place at C&S Bookkeeping, Calne, Wiltshire, UK

Where we might send your personal data (Geographically)

We process data within the EEA and countries deemed by the European Union as having adequate safeguards for protecting personal data. These countries are recognised by the EU as having suitable safeguards for the rights and freedoms of individuals and recourse processes by which data subjects can exercise their rights.
We will only consider transferring your data outside of the EU if the following conditions are met:
A transfer, or set of transfers, may be made where the transfer is:

or

How long do we keep your data

The data referenced above in section - Data We collect

We use Active records for some or all of the activities detailed in the section above - Why We Collect Personal Data

If we have recorded no positive activity from you after 6 months your record will become dormant.
If there is no positive activity from you within 12 months we will delete your records.
Positive activity means that you open, read, interact with either the website or through any of the communication methods we use to contact you.
It is our responsibility to be able to demonstrate this positive activity and if we cannot then your details will become dormant and eventually be deleted.
We may from time to time request that you create an affirmative action via email or our website to keep your record active, if we are unable to determine it automatically.

Your Rights as an Individual in Respect of the Data We hold

We respect the rights and freedoms of individuals and as such we would like to make you aware of the following.
You have the right to:

You also have the right to complain to this organisation

To exercise your rights above please contact any of the Data Protection Officer, Data Controller or Company representative via any of the channels provided.
You also have the right to lodge a complaint with a supervisory authority. In this instance the ICO and their contact details are as follows:
https://ico.org.uk/concerns/handling/ or call the ICO on 0303 123 1113.

Data Source Data Sources - where did you get my data

Any and all data in respect of - Data We Collect, is collected directly from you, the individual.
We do not collect any of your personal data from any other sources. This included any publicly accessible list and or data sources, whether in the public domain or if we have a legitimate interest to be able to access those sources legally.

Do we have a statutory or legal right to hold this data

We have no statutory or legal right to hold the data you have provided, and detailed in respect of - Data We Collect.
We rely on consent to collect and store this data, and uphold all of the individuals rights and freedoms with respect personal data given by consent.
See section - Your Rights as an Individual in Respect of the Data We hold

Automated Decision Making, Profiling, and what that means for you

Any and all data in respect of - Data We Collect, is not subject to any automated decision making.
We do not profile you using your data, any actions taken by us or our systems are as a direct result of explicit requests or consents you have chosen.
There are no foreseeable consequences of any significance in respect of providing the data or being removed from the records, except that we will not be able to contact you.

Cookie Policy

In summary we do not use cookies on our website.
A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer, tablet or mobile phone (all referred to here as a "device") web browser from a website's computer and is stored on your device's hard drive.
Each website can send its own cookie to your web browser if your browser's preferences allow it. Many websites do this whenever a user visits their website in order to track online traffic flows.
Similar technologies are also often used within emails to understand whether the email has been read or if any links have been clicked.
During the course of any visit to our websites, the pages you see, are downloaded to your device.



April 2022